Property Management is a busy enterprise.  Events have a way of dictating your schedule, even with careful time management.  So working to get better is challenging to find time for, but not finding time for it is not an option when you’re determined to grow and provide better and better services to your clients, and that includes us at SCM.

So we almost have to “sneak up” on improvement.  We talk about it at huddles, and we or in pizza or tacos while we watch a webinar.  Webinars have become a major way we work at improving our skills, especially when it is free, as in the case of those provided by our insurance company Liberty Mutual.  This year the plan is to watch the one on disaster preparedness and a new webinar on, of all things, learning best practices for “observation.”  How to see, now that sounds like an interesting one.  Who said Property Management was boring (not me,   that’s for sure).   it is apparently the case that it takes skill to be able to take in all the elements of a situation, and it’s a skill that can be learned.  Sign us up for that one.

Then there are a couple of webinars on understanding liability insurance.  I realize I may be in a distinct minority in saying this, but I think it’s helpful for Property Managers to gain a good understanding of the ins and outs of insurance.  it seems to me that this is an area we can add value in, and I’m all about adding value, so my Property Managers and I will be front and center for that one.